Amazon Fire TV Stick can’t download apps Fixed!
- By: Ashley Saunders
- May 2022
Out of the box, the Amazon Fire TV Stick has several apps pre-installed. Luckily, several third-party apps are available that add even more functionality. You can easily install apps like YouTube and Netflix. But what happens if your Amazon Fire TV Stick can’t download apps?
While there are many reasons why your Fire TV Stick fails to download new apps, the four most common reasons are network connectivity issues, insufficient storage space, invalid payment or your Amazon account’s delivery details.
Don’t worry if your Amazon Fire TV Stick can’t download apps as we probably have a solution or two for you to try.
We’re assuming you’re trying to install apps on Fire TV Stick from its app store and not side-loading them. With that out of the way, let’s get started.
#1 Check Network Status
If your Fire TV Stick is not installing an app, you’ll want to check the internet connection. Your Fire TV Stick could be connected to your Wi-Fi router and still have no internet access, stopping you from using it or downloading new apps.
Here’s how to confirm that your Fire TV Stick is having problems connecting to your Wi-Fi network.
Step 1: Go to the Fire TV Stick Settings menu and select Network.
Step 2: Navigate to the Wi-Fi network your Fire TV Stick is connected to. Seeing a ‘Connected with problems’ message at the bottom-right corner of the page means the Wi-Fi network has no internet access.
Step 3: To get more information about the issue with that particular network, tap the Play/Pause button on your Fire TV Stick remote to check the network status.
#2 Check your payment method and delivery address
If you have an expired or invalid payment method and shipping address linked to your Amazon account, you won’t be able to install applications from the Fire TV Stick AppStore.
So, check your Amazon account is configured with the correct payment methods and shipping address(es). Here’s how to check:
Step 1: Visit your Amazon account’s 1-Click Settings section on your phone or browser using Amazon 1-Click Settings Page.
Step 2: You will need to sign in to your Amazon account.
Step 3: If you have no valid payment method or shipping address linked to your account, tap the ‘Add a purchase preference’ button, and follow the prompt to add new payment and shipping details.
Step 4: Restart your Fire TV Stick, and you should now be able to install apps without any issue.
#3 Restart your Fire TV Stick
If your Fire TV Stick won’t download apps, try restarting it. You can restart your Fire TV Stick either from the ‘My Fire TV’ menu or perform a hard reboot and try to re-download or reinstall the app(s).
Rebooting your Fire TV Stick using the menu
Step 1: Navigate to the Fire TV Stick Settings menu and select ‘My Fire TV’ option.
Step 2: Scroll to the bottom of the menu and select Restart.
Step 3: Select Restart to confirm the action. Your Fire TV Stick will turn off and immediately reboot after some seconds.
Unplug your Fire TV Stick’s adapter from the power sources and plug it back in. You can also unplug the Micro-USB cable from the Fire TV Stick dongle and plug it back in.
Using the remote
Use the remote shortcut to quickly restart Fire TV Stick. Simply, tap and hold the Select button (big round button) and the Play/Pause button on your Fire TV Stick simultaneously for about 4 or 5 seconds.
You’ll see ‘Your Amazon Fire TV is Powering Off’ message displayed on your TV Screen.
Your device should automatically restart after it shuts down. Next, try installing the app(s) on the Fire TV Stick and see if that works.
#4 Check the Fire TV Stick storage
While the Amazon Fire TV Stick comes with 8GB of built-in storage, only about 5-6GB is available for app installation and other downloaded media files.
When you reach 500MB or less storage remaining, you’ll be prompted to clear some space. If your device runs out of storage space, you won’t be able to install new apps. Here’s how to check the amount of storage space remaining on your Fire TV Stick.
Step 1: Go to the Fire TV Stick Settings menu and select ‘My Fire TV’.
Step 2: Select About.
Step 3: Next, navigate to Storage. You should see how much is still available.
If your Fire TV Stick Storage is full, you’ll need to remove some apps to create space for new ones. Uninstall any apps you barely use to free up space for new app(s) using the following steps:
Step 1: Launch the Fire TV Stick Settings menu and select Applications.
Step 2: Click on ‘Manage Installed Applications’ option.
Step 3: Now, tap on the application you want to uninstall from your Fire TV Stick.
Step 4: Select Uninstall.
Step 5: Click Uninstall to confirm the action.
#5 Update Fire OS
If you’re not running the latest operating system (OS), apps might not work. Typically, Fire TV Sticks automatically download and install updates. But, you can manually install the newer build as well.
Go to Fire TV Stick Settings > My Fire TV > About > Update Fire OS.
#6 Downloading the app from Amazon’s website
While this is a simple workaround, it might help if you can’t install apps on Amazon Fire Stick.
Step 1: Go to Amazon’s Appstore website in your browser.
Step 2: Select Fire TV from the Device Type section in the left panel.
Step 3: Select the app you want to download.
Step 4: Set Deliver to as your Amazon Fire TV device and click Get app.
#7 Check developer settings
These next two options are a little advanced. The Fire OS is based on Android, allowing you the option to download apps from the web. Here are the steps to follow:
Step 1: Open Fire TV Stick and slide to the Settings menu.
Step 2: Select My Fire TV.
Step 3: Click on Developer Options.
Step 4: Find Apps from Unknown Sources. By default, it’s turned off. Enable it.
You’re all set to install downloaded APKs from the Downloader app.
#8 Use Relevant Websites to Download APK Files
When downloading APK files using the Downloader app, don’t opt for any random source to download the file.
Stick to verified or known sources such as APKMirror to save the APK file of your favourite app. We’ve seen users end up downloading bogus APK files from the web, resulting in installation errors.
Solving Amazon Fire TV Stick can’t download apps!
Thanks to the solutions above, if your Amazon Fire TV Stick can’t download apps, you now know what to try. After trying them, you should no longer have any issues installing applications on your Fire TV Stick.
If apps aren’t installing due to insufficient storage space, and can’t face uninstalling some, your only option is to buy a new Fire TV Stick.
And if none of these solutions works, contact Amazon Device Support as you might have a faulty Fire TV Stick.